Here is our refund policy:

Refunds, based on full rental fees, are processed as follows

4.     Rental Charges and Cancellation.  At the time of reservation, your credit card will be charged 50% of the total rental charge due, which will reserve the Vehicle for your use on the dates specified.  Your credit card will be charged the remaining 50% of the total rental charge due 45 days prior to the date of the rental.  Your credit card will be charged the security deposit 7 days prior to the date of the rental.  Cancellation charges will be as follows:  (1) for cancellation more than 90 days prior to the date of the rental, 100% of the total payments will be returned; (2) for cancellations more than 30 days but 90 or less days prior to the date of the rental, 50% of the total payments will be returned; (3) for cancellations more than 10 but 30 or less days prior to the date of the rental, 25% of the total payments will be returned; (4) for cancellations 10 or less days before the date of the rental, you will not be entitled to the return of any portion of the payments that you have made, but the entire amount of your security deposit will be returned with any cancellation.

It can take up to 2 week for your refund to fully process once you cancel your reservation.

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